To report an issue, use:

• 😖-platform-issues

  For issues that prevent you from working at all (e.g. 500 errors, 404 errors, editor is unresponsive…)

• 🏗️-general-feedback

  For issues that do not prevent you from working but that affect your ability to work properly or affect your usual workflow (e.g. unable to claim files from phone, performance score not working correctly, speaker labels are uneditable…)

  Please create a thread 🧵

  Create a thread by typing / on the chatbox and then choose the option “thread” or click the thread icon directly. Write the subject in a few words and then explain your issues as a message. Other scribes can easily add their experiences that way so we know if it’s an incidental or systemic issue.

• 🤖-ai-editor-feedback

  For issues with the AI or editor that need to be looked at.

  Please create a thread 🧵

  Create a thread by typing / on the chatbox and then choose the option “thread” or click the thread icon directly. Write the subject in a few words and then explain your issues as a message. Other scribes can easily add their experiences that way so we know if it’s an incidental or systemic issue.

• Private message ✉️

  For issues you want to run by an admin / are personal.