Case 🔍

You submitted your bank details and have worked on various gigs over the past two weeks, but on pay day, you did not receive your payment.

Solution ✅

Please write [email protected] or, if there’s absolute urgency, message an admin on Discord. We will get back to you as soon as possible. We can check:

1. Whether the payment was successfully sent over Wise.
   1. If so, then the payment is still on its way and we can share a tracking link with you.
   2. If not, then we will try again or we will need a new bank account.
2. Whether sending the payment failed on the Happy Scribe portal.
   1. If not, then we will try again or we will need a new bank account.

Please always flag this with us as soon as you can, so we can make sure you get your hard-earned money!