General information The customer requires captions for their online platform supporting with lessons in all school subjects, with a focus on Modern Foreign languages. The lessons are for both Primary school (5-11 years) and Secondary school (11-16 years).

Technology We are using an experimental ASR model which transcribes both English and modern foreign language speech to text. However, please note that this is not always accurate and some modern foreign language speech may not be captured. In these infrequent cases, please transcribe from scratch. If you see that a lot of speech is not captured then please flag this to Admin (Yasmin).

Timeline *We will be required to deliver files on a rolling basis per week, one delivery batch each Friday so that the customer can review on the go.

We also need to QC these files before delivery therefore, we ask that you deliver files on a rolling basis throughout each week. Please do not wait to deliver all files for a week on Friday afternoon.*

Here are the volumes for each month of production starting from April: April = 178 videos May = 164 videos June = 164 videos July = 164 videos August = 165 videos

Please make sure to deliver the amount of hours that you have committed to per week at a minimum, by the end of each week, so that we can keep to the customer’s production schedule.

We will need to deliver the full amount of videos for the month, by the end of each month.

Languages and services Captions of MFL lessons:

• English and French 🇫🇷
• English and Spanish 🇪🇸
• English and German 🇩🇪
• UK captions of general school subjects TBC

Captioning Formatting Guidance

General Captioning Formatting

1. Placement and design: Captions must appear centrally at the bottom of the screen. Font size should be 16. Please double check this when working on your file and please apply this style if different in the editor.

2. Text Style:

   ❌ Do not use bold or italics.

3. Caption Length:

   • Use single-line captions (maximum 8 words but ideally shorter).
   • Please note that logical line breaking takes priority over the 8 words per line limit. If you need to extent a single caption up to 10 words for a logical line break, then please do so.
   • Captions should appear in sync with the teacher's speech.

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Line treatment and time syncing should be prioritised over reading speed (CPS). You can exceed 42 CPL if needed to go up to 50 CPL. Please ignore the default presets.

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1. Language & Clarity:

   Please make sure to replace casual words with formal alternatives (e.g., "Gonna" → "Going to").

2. Spelling: Please ensure to apply English UK spelling 🇬🇧 for all captions unless the words transcribed are in another language.

3. Age appropriate checks Please ensure that there are no swear words present in the captions. This is a legal requirement for the customer as all captions need to be age appropriate.

4. Teachers names and formatting Teachers names have been provided in an excel sheet and also have been attached as a glossary in the editor. Please make sure to apply these correctly when working on your files.

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When formatting, please be consistent with the below: French: Monsieur/Madame Spanish: Señor/Señora German: Herr/Frau English: Mr./Ms.

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MFL caption specifics

**Listening activities and ‘Fill in the blank’ Check for Understanding Activities

Please check these instructions carefully as these are commonly applied incorrectly!**

To prevent listening activity answers from being disclosed too early, please use four underscores (____) to substitute any speech during a listening passage that may reveal the answer or any spoken words that appear missing on screen.